PRIVACY POLICY

Effective Date:

May 13, 2025

1. Introduction

At Phelan Construction and Roofing we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, services, and communications.

2. Information We Collect

We may collect the following types of information from you:

a. Personal Information

Full name

Email address

Phone number

Home or project address

Payment information (if applicable)

Any other details you voluntarily submit via forms or communication

b. Non-Personal Information

Browser type and version

IP address

Pages visited and time spent

Referring website

Device type and operating system

3. How We Use Your Information

We use your information for the following purposes:

To respond to inquiries and provide estimates

To schedule and complete roofing or construction services

To send important updates, promotions, or newsletters

To improve our website and customer experience

To process transactions and send receipts or invoices

To comply with legal obligations and resolve disputes

4. Sharing of Information

We do not sell, trade, or rent your personal information to others. We may share your data with trusted third parties only when necessary for:

Service delivery (e.g., subcontractors, vendors)

Payment processing (via secure platforms)

Legal compliance or in response to lawful requests

Business operations with IT service providers under confidentiality agreements

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience.

These may track non-personally identifiable information such as browser behavior and time spent on pages.

You may opt out of cookie use by changing your browser settings.

6. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data, including:

SSL encryption on our website

Secure data storage systems

Access control measures for sensitive information

Staff training on data privacy and handling

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data

Withdraw consent at any time

Object to the processing of your information

File a complaint with a data protection authority

To exercise your rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to external sites.

We are not responsible for the privacy practices of such third-party websites and encourage you to review their policies before submitting any personal data.